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You're in Good Care

Dr. Matthews brings extensive expertise and a compassionate approach to his work at Mattydale Oral Surgery. With advanced training and experience as a former chief resident, he is dedicated to providing top-quality care and serves as a mentor to the next generation of surgeons. Beyond his local impact, Dr. Matthews participates in annual medical missions to Jamaica, where he delivers critical oral surgery care to underserved communities.

Mattydale Oral & Facial Surgery

We are committed to providing you with exceptional care and clear communication regarding your financial responsibilities. To ensure transparency, please review our financial policy below.

Insurance & Payment Responsibilities

Our office participates with numerous insurance plans.  Please call for more information.  We deliver the finest, most appropriate care at the most reasonable cost to our patients; therefore, payment is due at the time service is rendered unless other arrangements have been made in advance.  If you have questions regarding your account please contact us at 315-997-3044.  Many times, a simple telephone call can clarify anything that may seem unclear. 

However, please remember you are fully responsible for all fees charged by Mattydale Oral & Facial Surgery regardless of your insurance coverage.  Any remaining balance after your insurance has paid is your responsibility.  Your prompt remittance is appreciated.  We can make arrangements for a monthly payment plan, but this must be implemented prior to the actual procedure. 

Payment Options

We accept the following forms of payment:

  • Cash

  • Major credit cards (Visa, MasterCard, American Express, Discover)

  • Debit cards

  • Flexible Spending Accounts (FSA) / Health Savings Accounts (HSA)

  • Third-party financing (e.g., Cherry, Proceed Financing – if applicable)

Insurance

We work with many insurance providers and will gladly file claims on your behalf.

Please note:

  • You are responsible for any portion not covered by your insurance, including co-pays, deductibles, and non-covered services.

  • An estimated out-of-pocket cost will be provided before your procedure based on the information available from your insurance company.

  • Insurance benefits are not guaranteed; final responsibility for payment lies with the patient.

Payment is Due

  • For consultations: at the time of service.

  • For surgeries: full payment of your portion is due prior to the procedure, unless other arrangements have been made or your insurance covers your services 100%.

Missed Appointments / Cancellations

  • We understand that life can become busy at the most inconvenient times, but we request at least 24–48 hours' notice for cancellations or rescheduling.

  • Late cancellations or no-shows may be subject to a fee.

Contact Us

If you have any questions or concerns about this policy or your privacy, please contact:

Mattydale Oral & Facial Surgery

124 Northern Lights Drive, Suite 1

Syracuse NY 13212

Phone: 315-997-3044
Email: info@mattydaleoralsurgery.com

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Extracting Your Wisdom Teeth

From your first consultation to treatment day, often scheduled together, our team is here to guide you through every step of your wisdom tooth removal journey, covering everything from preparation to aftercare. We use IV sedation for most extractions, ensuring a calm and comfortable experience free of pain. Once your procedure is complete, you’ll head home for recovery, with a follow-up visit tailored to your progress. Although wisdom tooth removal can feel overwhelming, it’s a common procedure that Dr. Matthews performs with expertise and care. You can trust us to make your experience smooth, safe, and supportive!

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Financial Policy

Exceptional care starts with clear communication-- helping you understand your financial responsibilities and options with confidence.

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